Caltrain breaks new ground with first-of-its-kind social media platform
On Saturday, May 11, Caltrain launched the Bay Area Transit Discord Server. The rail agency seeks to use the social media outlet to keep both current and potential riders informed and engaged.
The Discord Project will be housing service alerts from all the major Bay Area Transit Agencies - BART, VTA, AC Transit, WETA, Caltrain, and SamTrans. All of the participating agencies will have representatives active on the platform to engage with their respective riders. All members of the public are welcome to join the platform by clicking here.
An events tab will list both in-person and virtual events from each agency so people can ask questions and coordinate with other transit agencies. People can learn about and RSVP for events, staying abreast of developments throughout the Bay Area’s many transit systems. Additionally, the server allows transit users to interact with one another, share photos and discuss transit policy.
Later this year, the server will introduce a feature which auto-populates press releases and blog posts, so riders can stay up to date with what's currently going on at each participating agency.
"As a rail service serving Silicon Valley, Caltrain has never shied away from innovation,” said Caltrain Executive Director Michelle Bouchard. “Our presence on Discord will help to create an online community of transit riders, bringing us into a new era of social media as we prepare to enter a new era of train travel."
Over 1200 people have signed up for the server in the first 48 hours.
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About Caltrain: Owned and operated by the Peninsula Corridor Joint Powers Board, Caltrain provides rail service from San Francisco to San Jose, with commute service to Gilroy. Serving the region since 1863, Caltrain is the oldest continually operating rail system west of the Mississippi. Looking to the future, Caltrain is set to electrify the corridor by 2024, which will reduce diesel emissions and add more service to more stations while advancing the agency’s equity goals.
Like us on Facebook at www.caltrain.com and follow on X @Caltrain.
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Media Contact: Dan Lieberman, 650.622.2492