Get customized text and email updates designed for your commute
Starting today, Caltrain is offering new and improved service alerts, allowing riders to get personalized updates regarding their commute via text and email.
Caltrain riders can sign up at www.caltrain.com/textalerts. From there, they can choose to receive alerts via phone or email, and select the train number, stops and timeframe they are interested in. Riders can personalize and save multiple alerts, making it easy to get separate notifications for their commute, trips to sports games and concerts, or any other trip they rely on Caltrain for.
"Caltrain offers a convenient and affordable alternative to 101 traffic,” said Caltrain Executive Director Michelle Bouchard. “These modernized alerts will make it easier than ever to stay informed, so our riders can adapt to changing circumstances and get home safely and on time."
Caltrain developed this new tool in partnership with SimplifyTransit, which focuses on passenger-centric transit communication tools. The automated platform pulls in real-time alerts published in Caltrain's real-time transit information system and distributes those alerts to subscribers via text and email.
"We are thrilled to see Caltrain expanding its use of SimplifyTransit products to keep their riders better informed. I think riders are especially going to appreciate the immediacy of the SMS alerts," said Cody Kraatz, SimplifyTransit founder and CEO, and Caltrain rider. "I'm also excited that Caltrain is leading the way in more timely, helpful and detailed elevator outage alerts. They'll be the first agency to use our Elevator Impact Alert Template to easily and quickly create the consistently high-quality alerts elevator users deserve."
Caltrain ambassadors will be at stations this weekend helping riders sign up for alerts. There was a soft launch of the service on Monday, June 24.
###
About Caltrain: Owned and operated by the Peninsula Corridor Joint Powers Board, Caltrain provides rail service from San Francisco to San Jose, with commute service to Gilroy. Serving the region since 1863, Caltrain is the oldest continually operating rail system west of the Mississippi. Looking to the future, Caltrain is set to electrify the corridor by 2024, which will reduce diesel emissions and add more service to more stations while advancing the agency’s equity goals.
Like us on Facebook at www.caltrain.com and follow on X @Caltrain.
Free translation assistance is available.
Para traducción llame al 1.800.660.4287; 如需翻譯,請電 1.800.660.4287.
Media Contact: Dan Lieberman, 650.622.2492